IT Support Blog

Hidden advantages of using the same IT vendor for years

Posted by Peter Heinicke on 11/30/11 9:21 PM

We see many of our prospects and customers shopping around for IT vendors and changing them at the drop of a hat. True, this is a very competitive field and prices for service range from $15/hr to over $200/hr. But there are some definite advantages to using the same IT vendor for a long time provided that periodic reviews are done to ensure competitiveness. It is also true that sticking with one vendor allows for both the vendor and customer to develop familiarity about the other parties business practices. In the ideal case, vendors will use a documentation tool like ITGlue to store all the data about a customer's IT systems and practices.  PC Methods takes pride in how carefully we document everything we do to a customers system and store all the information such as passwords, machine tags, serial and model numbers and warranty information. 
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Translating IT Support from Fox Valley to Zimbabwe

Posted by Peter Heinicke on 9/15/11 10:32 AM

In 1990 and 1991, PC Methods was instrumental in providing a complete workstation and power conditioning system to Living Bible Translators in Harare, Zimbabwe. We learned about six lessons that will still apply to setting up systems in other countries. 

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Tags: IT services, Backup, St. Charles PC Repair, Fox Valley PC Support

Desktop or Tablet PC, Which one is best for St. Charles?

Posted by Peter Heinicke on 7/31/11 7:57 PM

Unless you've been living under a rock for the past year or so, you're well aware of the tablet computer phenomenon, mainly as evidenced by the meteoric rise of the Apple iPad.  In its last financial report, Apple stated that it had sold 9.25 million of the hand-held devices in the quarter ended June 25, 2011, which makes the iPad a bigger seller than PCs sold by leading companies like Dell and HP.    Meanwhile, another wave of tablet computers, all based on the Android operating system, is hitting the market from HP, Acer, Archos, and Samsung.   Is the tablet computer essentially replacing the PC? Or does the PC - and we'll include traditional laptops in this category - still have a role to play in business and in the home? 

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Tags: Fox Valley PC Support, Tablet PC, Tablet Computer

Printing Tool Utility - Shareware That Makes Setups Easy

Posted by Peter Heinicke on 7/28/11 11:49 AM

Irrespective of the country's economic condition, taking the initiative to reduce operational cost wherever or whenever possible is a good practice. It does not matter whether you have a small, medium or large company.  

With useful shareware tools, it is possible to save money for your company these days. Printing documents is hardly avoidable for any company, however small or big. There would be many documents which require printing especially if the company uses Microsoft Word, which it would do if it was using Sage CRM, Sage ACCPAC ERP, or Sage PRO ERP.

However, normally, there would be scores of documents, which require printing. Changing the document settings each time the same type of printing is required can be troublesome, time and energy consuming. As you might be aware, time costs money. With useful shareware tools, it is possible to save much time and energy. This type of tools allow a person to preset the document settings so that it is not necessary to reset the settings each time the same type of printing is required.

Currently, there are six different setting options for document printing. For faster and easier access of this utility software, simply add it as part of the Toolbar for Microsoft Word or any other similar software. The printing tool utility software is currently available in the worldwide web. It can be downloaded easily and quickly from the internet.

All it takes is a couple of minutes to do so. For those who are not sure of whether this is one of those "Business Systems That Work", simply try out the trial version, which can be used for a period of 30 days. Both the trial and actual versions of the software are usually compatible with all versions of Windows and are free from any spyware or malware. To be on the safe side, make sure that you download the trial version from a trusted website or source.

In short, it is possible to save a great deal of time and energy with useful shareware tools. Rather than changing the document settings each time the same type of printing is required, simply preset the document settings with this type of software. Six different settings can be saved for easy access and printing of the required documents. It can be included as one of the Toolbar for Microsoft Word or any other similar software for easy and fast access.

 Download at this link: http://www.trayselector.com

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Tags: Shareware, Sage Accpac, Accpac Printing, utilities for printing

The Three Key Trends Driving Cloud Data Backup

Posted by Peter Heinicke on 7/15/11 1:38 PM

The evolution of data backup has seen rapid changes over the past decade. This has become particularly evident, ever since cloud based data protection began to provide access to the effective management of regularly complex backup systems. As such, businesses have become increasingly interested in how to backup to the cloud to safeguard their critical management data efficiently, and in a cost-effective manner.

 

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The three main trends that are driving the backup to the cloud generation are: 1) the need for data control; 2) the explosion of mobile device usage and the resultant business data access; and 3) the mass acceptance of virtualization.

  1.  Data Control. Businesses rely upon business management applications such as Sage ERP ACCPAC for a seamless, scalable and integrated solution that operates on Windows XP, Vista and Windows 7. As this type of software is a critical aspect of any business and runs in real-time, the data associated with financial and customer information can easily be compromised. As the number of staff which has access to critical data increases, it becomes even more necessary to backup to the cloud, for a business system that works to safeguard critical business data.

  2. Mobile Device Access. Technology has enabled a type of mobility for business staff that has necessitated the use of devices such as the BlackBerry, iPhone, Androids and Smartphones which keep them connected to the internal computing platforms of their company's critical data. While these mobile devices have liberated productivity, their use has also placed business data in a much more vulnerable position. As users continue to embrace a variety of devices that sync contacts, calendars, email and other data, the chance of compromising critical business data increases dramatically. As it is nearly impossible to manage each individual's devices from an IT standpoint, it then becomes crucial to backup to the cloud to minimize the risk of potentially catastrophic user-generated data mistakes.

  3. Virtualization. The use of mobile computing devices has also created a more pronounced need for virtualization, as developers release prototypes of items like virtualized mobile phones. Because the devices are multi-functional, it makes sense to tap into the convenience of virtualization, since this could easily streamline applications and make the management of various applications far easier. Since mobile devices are essentially full-blown computers, their support of virtualized environments is inevitable. While this is exciting in the world of technology and the workplace, again, this presents a challenge for the IT departments in the companies where staff utilize virtualized mobile devices. Here again, it is critical to backup to the cloud so that business assets and data are adequately protected.
The above three aspects are the main trends that are driving the need to backup to the cloud. In addition, it will be interesting to watch how the regulation of these devices on a world-wide basis will transpire. For example, when United States President Barack Obama first came into office, he was cautioned by U.S. intelligence staff that using his BlackBerry device was not recommended. As an alternative, a separately designed infrastructure was designed so that he would still be able to use the device that essentially, helped propel him as probably the most technically advanced and most highly elected official that his country had seen to date.

Cloud data backup technologies have significantly changed the way that business infrastructures are designed and managed. Needless to say, the internal messaging systems and critical data will need to have a regular backup to the cloud. In addition, much of this data will need to be archived and could be subject to legal search under compliance mandates. Therefore, finding business systems that work to manage, as well as safeguard business data will become imperative. For this reason, the need to backup to the cloud will only increase over time.

 

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Tags: IT services, Backup to the cloud, Cloud Computing, ACCPAC ERP

What to do about Microsoft Vista

Posted by Peter Heinicke on 6/1/11 10:33 PM

 

 

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Tags: Network Consulting, St. Charles PC Repair, MS VISTA, VISTA